What is BRAND INTERNAL ERROR

The error code BRAND_INTERNAL_ERROR is an internal server error that originated from the Brand's platform server.

This issue is usually temporary. Your app will revert to active status within minutes.

If this problem persists, gather described information here and relay it to [email protected].

Additionally, this prompt is sometimes displayed to players who've inputted their registered mobile numbers using hyphen formatting. If this detail cannot be amended manually inside the app, please contact our help address for assistance.