Troubleshooting - Connection Issues and DNS Settings

Setting your DNS (Domain Name System) to 8.8.8.8 can be a savvy move when troubleshooting computer issues related to internet connectivity. Google's public DNS server, 8.8.8.8, is known for its reliability and speed in translating domain names to IP addresses. Using it as your DNS server may bypass specific local server issues or network congestion that could affect your connection and disrupt your games.


You should only attempt this if you feel comfortable changing your system settings. If not, we recommend you consult an IT professional.


How to set your DNS to 8.8.8.8


For Windows:

  1. Open Network Settings: Click on the Start menu, then go to Settings (the gear icon). Select "Network & Internet."
  2. Access Network Connections: From the Network & Internet settings, click on "Change adapter options."
  3. Choose Your Connection: Right-click on the network you're using (it might be Ethernet or Wi-Fi), then select "Properties."
  4. Select IPv4 Properties: Scroll down, findGG "Internet Protocol Version 4 (TCP/IPv4)" and click on it. Then, click on "Properties."
  5. Change DNS Server: Select "Use the following DNS server addresses" and enter 8.8.8.8 in the Preferred DNS server field. Click "OK" and then "Close."

For Mac:

  1. Open System Preferences: Click on the Apple icon in the top-left corner of your screen, then select "System Preferences."
  2. Access Network Settings: Click on "Network."
  3. Choose Your Connection: Select your network connection (Wi-Fi or Ethernet) from the left sidebar, then click "Advanced."
  4. Select DNS: Go to the "DNS" tab.
  5. Add DNS Server: Click the "+" icon below the DNS Servers box and enter 8.8.8.8. Press Enter or click "OK."
  6. Apply Changes: Click "OK" and "Apply" to save the changes.

For Android:

  1. Open the Settings app on your Android device.
  2. Select Network & Internet.
  3. Scroll down and tap Private DNS.
  4. Select the Private DNS provider hostname.
  5. Enter a DNS provider hostname (for example, dns.google).
  6. Tap Save

For iOS:

1. Tap Wi-Fi.

2. Tap ā€œiā€ next to the connected Wi-Fi name or any other Wi-Fi.

3. Tap Configure DNS.

4. Tap Manual ā†’ Add Server.

5. Next, type the DNS server address (for example, 8.8.8.8).

6. Tap Save


So that you know, changing your DNS settings might affect your internet connection. If you face any issues, you can always revert to the default settings by choosing "Obtain DNS server address automatically" (Windows) or removing the added DNS server (Mac).

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